May 2019 Update: Google My Business isn’t showing data from voice searches. Click this link to learn more. Summary Platform: Google My Business Feature: Insights What: Definition of metrics used (Direct, Branded, Discovery) A thread on the Local Search Forum, a place where local SEOs gather to share information, discussed an aggravating lack of definition […]

The robots are here to help your business. At least, that’s what Google is proposing. We recently shared how Google Duplex—the phone-calling robot and extension of Google Assistant—will begin reaching out to businesses this month. And now it’s happening. Google wants to know one thing: Will you take calls from A.I. Robots? These “robots” won’t […]

Have you ever searched for a business in Google Maps? Perhaps you were looking for a great restaurant in the area. Or, you could have looked for the nearest clothing store. The 3-Pack in Maps refers to the top three search results. The top three spots are extremely valuable digital real estate locations! After all, […]

What’s Up with the Local Search Results…. Who the f knows?   There appears to be no rhyme or reason with how Google displays local search results in different mobile environments. Mike Blumenthal of blumenthals.com describes it: “I was sitting on my office, doing “research” and did the same local search (Custom Jewelry Design Williamsville) on […]

You’ve probably used Google Search to find your business website. Sure, you know the web address and could simply type it in the URL bar. But there’s a level of satisfaction seeing your website show up in search results. This is especially true if your website shows as the top search result! Keywords and key […]

Reviews can make or break a business. Negative reviews will influence people to avoid the business. On the other hand, positive reviews will encourage people to become customers or clients. In the past, you used to be able to leave reviews anonymously as an “A Google User”. That has recently ended. As a matter of […]