What Each Status in Your GatherUp Customer Activity Dashboard Means

What Each Status in Your GatherUp Customer Activity Dashboard Means

GatherUp is an online tool used by small and local businesses to gather feedback from their customers and request online reviews across a variety of platforms. The software is capable of sending emails to customers requesting feedback and then sending follow up emails based on the initial feedback a customer provides. Ultimately, many businesses hope […]
Advice Local Has Launched Lawyer and Healthcare Vertical Specific Citation Products

Advice Local Has Launched Lawyer and Healthcare Vertical Specific Citation Products

Local Data management provider Advice Local has launched new vertical specific products to help Laywers and businesses in the Healthcare space. Their announcement says the new products will help businesses get found on authoritative niche websites such as RateMD’s and FindLaw. This should be a useful service for small businesses trying to wrangle their own […]
Lawsuit Claims a Local SEO Used “Digital Backdoors” to Steal Client Information from a Law Firm

Lawsuit Claims a Local SEO Used “Digital Backdoors” to Steal Client Information from a Law Firm

Trouble is brewing in a Dallas-based courtroom (but when is it not?). A digital marketing specialist is going toe-to-toe against one of his clients—a law firm. The digital marketing specialist started out as a defender; however, he soon after filed a countersuit of his own. Dallas Business Journal describes what all the fuss is about and […]
The FTC Has Taken Action Against Businesses Violating the Consumer Review Fairness Act for the First Time

The FTC Has Taken Action Against Businesses Violating the Consumer Review Fairness Act for the First Time

Imagine companies having the ability to ban their customers from writing negative reviews about them. First of all, this would seem to lead to negative press for the company in question. Secondly, it’s illegal. The Federal Trade Commission (FTC) just announced a new regulation aimed at combating companies from including non-disparagement clauses in form contracts. The […]
Yelp is Now Charging Businesses to Highlight Something About Their Business on Their Listing

Yelp is Now Charging Businesses to Highlight Something About Their Business on Their Listing

Companies exist to make money and Yelp is no different. Now, the business directory giant is charging companies who want to show their “highlights” to current and potential customers. They haven’t officially announced this featured yet; however, Thibault Adda reported on this service in his tweet below. @mblumenthal New Yelp paid feature "Business Highlights" pic.twitter.com/uISYf9AGjG […]